Surgery Scheduler

Waukesha, WI

Posted: 06/17/2025 Employment Type: Direct Hire Industry: Healthcare

Job Description

Do you want to share your passion for healthcare? Are you looking for your next challenge? Our client, a General Surgery Private Practice in Waukesha is looking for a surgery scheduler who will partner with their patients to improve well-being and top-notch patient care through comprehensive high-value healthcare.

Key Responsibilities:

  • Coordinate and schedule surgeries while working closely with physicians and patients.
  • Verify patient information, insurance coverage, and surgical documentation to ensure everything is in order before procedures.
  • Communicate pre-operative instructions and guidelines to patients, ensuring they are well-prepared.
  • Serve as the primary contact for surgery-related inquiries, offering clear and compassionate communication to patients and their families.
  • Adjust and manage surgical schedules to accommodate emergencies, changes, and cancellations.
  • Collaborate with the clinical team to ensure that the surgical workflow is efficient and all necessary resources are available.
  • Maintain meticulous records of patient schedules, documentation, and follow-up care appointments.

Job Requirements

  • Previous experience as a Surgery Scheduler, Medical Office Coordinator, or similar role.
  • Excellent communication and interpersonal skills, with the ability to navigate sensitive patient conversations.
  • Strong organizational skills, with a keen eye for detail and the ability to manage multiple priorities.
  • Proficiency with scheduling software and electronic medical records systems.
  • A team player with a positive attitude and the ability to work effectively in a high-energy, collaborative environment.
  • Knowledge of medical terminology and surgical procedures is a plus.

Meet Your Recruiter

Nicole Mortell, CPC
Partner, Vice President of Sales

Nicole earned her Bachelor of Arts from UW-Oshkosh and began her staffing career shortly after graduation.  Quickly, Nicole found her passion rising to top producer year after year and from there in 2006 she became one of the founding Partners of AllianceStaff.  Today as Partner and VP of Sales and Marketing, she remains on the front lines of recruitment and client management, while simultaneously fostering the growth of AllianceStaff by identifying key business development opportunities and training team members to develop their own desks. Nicole partners with companies across a wide range of industries to understand their hiring needs and to help them build the best possible teams.  She has been recruiting in Milwaukee for over 15 years and has developed a unique insight into the hiring needs of the local market. She creates strong business relationships, many of which turn into long-term friendships, attesting to the loyalty she has with her clients and candidates. She listens.  She asks questions. And she understands that a great talent match never needs to be sold.  Nicole intuitively knows when she’s found the right match, and her long track record of successful placements proves her skill.

In her free time you can find Nicole on the soccer field watching her twin boys play in rain, sleet or snow (true soccer mom!!), staying on top of fitness trends, checking out a new restaurant with her girlfriends, traveling with her husband Tom or snuggling with her baby girl Mariah (Australian miniature Labradoodle.)

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About Waukesha, WI

Explore exciting job opportunities in the vibrant area surrounding Waukesha, Wisconsin! Known for its picturesque parks like Frame Park and gorgeous landscapes, Waukesha offers a perfect blend of small-town charm and big-city amenities. As the birthplace of Les Paul, this city celebrates its rich musical heritage and hosts the annual Waukesha BluesFest. With proximity to Milwaukee, home to the Milwaukee Art Museum and theater district, job seekers in Waukesha can enjoy a diverse cultural scene. Indulge your taste buds with the local favorite cheese curds or visit the iconic Leinie Lodge for a brewery tour. Don't miss the chance to catch a game by the beloved Milwaukee Bucks or Brewers at the Fiserv Forum or American Family Field. Embrace the opportunities for professional growth and a fulfilling career in the captivating region around Waukesha!